Privacy Policy

Kognics LMS Privacy Policy Last Updated: 6 December 2024

This Privacy Policy describes how [Kognics Inc.] (“Kognics,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you access or use the Kognics Learning Management System platform, including all related websites, applications, and online services (collectively, the “Services”). It also explains your rights and choices regarding your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should not access or use the Services.

Information We Collect

We collect information about you in several ways:

Information You Provide to Us

• Account and Profile Information: When you create an account, enroll in courses, or update your profile, we may collect information such as your name, email address, password, company or institution name, job title, and other contact details.
• Content and Course Information: When you use our learning platform, we collect information about the courses you enroll in, your progress, assessments or quiz results, feedback, and any other information you voluntarily submit through the Services.
• Communications: If you contact us or participate in surveys, promotions, or feedback forms, we may collect the content of your communications and any other information you choose to provide.

Information We Collect Automatically

• Usage Data: We automatically collect information about your use of the Services, including your browser type, device type, operating system, IP address, the pages or features you access, the time and date of your visits, and other usage statistics.
• Cookies and Similar Technologies: We and our partners use cookies, web beacons, pixels, and other tracking technologies to personalize and improve the Services. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you interact with our Services. You can control cookies through your browser settings and other tools.

Information from Third Parties

We may receive information about you from third parties, such as educational institutions, corporate clients, or other partners that offer our Services. This information may include your name, contact details, course enrollments, and completion data.

How We Use Your Information

We use the personal information we collect for various purposes, including:

• To Provide and Maintain the Services: We use your personal information to operate, maintain, and improve the Services, enable course access, track your learning progress, and personalize your learning experience.
• To Communicate with You: We may send you administrative messages, updates, notifications, and other information about the Services. We may also respond to your inquiries, requests, or feedback.
• To Personalize Your Experience: We use cookies and similar technologies to remember your preferences, understand your learning needs, and recommend relevant courses or resources.
• To Analyze and Improve the Services: We analyze usage data and user interactions to improve and optimize the Services, develop new features, and enhance user satisfaction.
• For Compliance, Safety, and Security: We may use your information to enforce our Terms of Use, comply with legal obligations, detect or prevent fraud, and ensure the security and integrity of the Services.
• For Other Purposes: If we intend to use your personal information for any other purpose not described in this Privacy Policy, we will seek your consent or provide you with prior notice as required by law.

How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: We share your personal information with third-party vendors who help us operate, maintain, and improve the Services, such as hosting providers, analytics companies, and customer support services. These service providers are contractually required to protect your information and only use it for the purposes specified by us.
• Corporate and Institutional Clients: If you access the Services through your employer, educational institution, or other organization, we may share information about your course enrollments, progress, and completion status with that organization’s administrators or authorized personnel.
• Legal and Regulatory Compliance: We may disclose your information to law enforcement, government agencies, or other third parties if required by law, subpoena, or court order, or if we believe such action is necessary to protect our rights, prevent fraud or abuse, ensure users’ safety, or comply with applicable laws.
• Business Transfers: In the event of a merger, acquisition, financing, reorganization, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services if a change in ownership affects how your personal information is used.
• With Your Consent: We may share your information with any other party with your express consent.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services. This information helps us:

• Understand user behavior and improve our platform’s performance and usability.
• Remember user preferences and personalize content.
• Measure the effectiveness of marketing campaigns.
• Offer advertising and recommendations based on user interests.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect the functionality and features of the Services.

Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise required by law. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws and regulations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no security measures are 100% secure, and we cannot guarantee the absolute security of your data.

International Transfers

Your personal information may be stored and processed in the countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country. By using the Services, you consent to the transfer of your personal information to these countries. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• Access: You may have the right to request access to the personal information we hold about you.
• Rectification: You can update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You may request that we delete your personal information, subject to certain legal or contractual limitations.
• Objection and Restriction: You may object to or request that we limit our use of your personal information in certain circumstances.
• Data Portability: In some cases, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  

To exercise these rights, please contact us using the information in Section 11. We will consider and respond to your request in accordance with applicable laws.

Children’s Privacy

The Services are not intended for children under the age of majority in their jurisdiction of residence without the appropriate parental or legal guardian consent. If we discover that we have collected personal information from a child without such consent, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child improperly, please contact us.

Third-Party Websites and Services

Our Services may contain links to third-party websites, services, or applications that we do not control. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date at the top of the policy and provide notice where required by law. By continuing to use the Services after any changes become effective, you acknowledge and agree to the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

dm@kognics.com

We will respond to your inquiries and work with you to resolve any privacy-related issues.